Waqas Ahmed is the PhD Scholar at UniKL Business School (UBIS), Universiti Kuala Lumpur, Malaysia. His research work covers the fields of Technology Management, Transportation and ICTD that aim to enhance the digital integration at business, academic, society and government levels by comprehending the cognitive perspective of individuals (i.e., employees, consumers, students & citizens) towards digital transformation. His doctoral research work is based on behavioral assessment of citizens towards widespread utilization of sensor technology that covers the smart mobility element of smart city through updating and developing the conventional theories and models into smart one. It also includes the IoT system research in transportation sector towards the practical and academic contributions. He has been involved in research activities for 4 years by leading various research projects, acted as lead and corresponding author in journal/conference publications, and presented papers in 06 international workshops and conferences. Being the recognized researcher, he has been invited to review the manuscripts by reputed journals and renowned conferences of ACM and IEEE on technology interaction and integration. He has published numerous articles on digital technologies, transportation and behavioral sciences in reputed journals and international conferences that incorporated with user behavior investigation through advanced statistical analysis such as Structural Equation Modelling (SEM) and Artificial Neural Networks (ANN). He also has contributed the novel concepts of “Digital Dexterity” and “IoT-SERVQUAL” to Technology Management Field.